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Global Outsourcer

Global Outsourcer

Overview

This company is a leading global provider of analytics-driven, technology-enabled services that offers an integrated platform combining analytics, strategy, process, systems integration, technology and operations to simplify the customer delivery experience for Global 1000 clients and their customers.

BUSINESS REQUIREMENT

  • Significantly reduce assessment delivery costs
  • Provide flexibility and speed in releasing new tests
  • High system availability to support global customers’ requirements
  • Ability to provide test validation and test content customization

CLIENT OUTCOME

  • Reduced the cost of assessment delivery by 35%
  • New tests can be released in 8 hours versus 3 weeks
  • 99.99% availability to global customers
  • Multi-language capability and support