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American Institute for Research

American Institute for Research

Overview

With a special emphasis on the disadvantaged, AIR’s mission is to conduct and apply the best behavioral and social science research and evaluation towards improving peoples’ lives.

BUSINESS REQUIREMENT

  • Implement in 60 days
  • Continue to support legacy system while the new one was being built
  • Provide a new system with high reliability, performance and uptime

CLIENT OUTCOME

  • The legacy system was supported until its scheduled retirement
  • The new system was delivered on-time and on budget
  • A high level of satisfaction was achieved with AIR’s customer community
  • Significantly improved reliability reduced the hours required for customer support